Delivery

If you live locally to me (Oldham, Greater Manchester), I would always recommend that you drop off clothing and collect your keepsake from me directly in person.

Alternatively, keepsakes will be posted using the safest postal method (Special Delivery). The cost for postage depends on the size and weight of the parcel and I can advise you of the approximate cost at the time of ordering. I would also advise that you also use Special Delivery to post clothing to me.

I aim to get your order to you as soon as possible, but as all of items are handmade, they do take time. Waiting times vary and can be longer in the run up to Christmas.

If you require your keepsakeby a certain date, please let me know when placing your order and I will try my best to complete your order by that date.

Returns

As all keepsakes are made to order and are bespoke to you, I am unable to accept returns or provide refunds, unless they are actually faulty. If any fault is deemed to be mine, I will happily correct any mistakes made and cover the cost of return postage. I do hope that you are satisfied with your purchase. Please trust that I approach every order with a full respect for the personal significance that it will hold for you. I am the sole person involved in designing, cutting and sewing your keepsake and also the only person you will make contact with through social media.

Please contact me if you have any issues with your order.